Taxis and E-Hailing in Dubai – Complete Guide for Tourists and Visitors
Dubai is a city made for comfort and ease, and getting around is no exception. Taxis and e-hailing services are available all across the city, making it simple to reach any destination. Whether you want to go shopping at a mall, enjoy a desert adventure, or head to the beach, a ride is just a few minutes away. We’ll help you understand the taxi system, how to use e-hailing apps, fare details, safety tips, and which option is best for different types of travel in Dubai.
Overview of Transportation in Dubai
Dubai’s public transport is great, but taxis and e-hailing are perfect for door-to-door travel, airport pickups, and short trips in the heat. You can choose between government-regulated taxis, luxury taxis, or private car booking apps.
Dubai taxis are regulated by the Roads and Transport Authority (RTA), ensuring clean vehicles, professional drivers, and fair pricing.
Popular e-hailing services include Careem, Uber, and Hala Taxi (available through the Careem app).
Types of Taxis in Dubai
Dubai offers many types of taxis, each with its own purpose:
| Taxi Type | Description | Ideal For |
|---|---|---|
| Standard Taxi | Regular cream-colored cars | Daily rides, city trips |
| Airport Taxi | Located at Dubai Airport terminals | Airport to hotel transfers |
| Hala Taxi | RTA taxis booked via Careem app | App-based regular taxi rides |
| Ladies Taxi | Driven by female drivers, pink-roof cars | Women and families |
| Limousine Taxi | Luxury car service via app | Business meetings, VIP transfers |
| People of Determination Taxi | Accessible taxis for wheelchair users | Travelers with disabilities |
Taxi Fares in Dubai
Dubai taxis charge based on distance, with a starting fare depending on the pickup location and time.
Standard Taxi Fare Table
| Trip Type | Starting Fare (AED) | Per KM (AED) | Estimated Fare (10 km) | USD Approx |
|---|---|---|---|---|
| City Pickup (Day) | 12 AED | 2.19 AED | 33 AED | $9.00 |
| City Pickup (Night) | 14 AED | 2.19 AED | 35 AED | $9.50 |
| Airport Pickup | 25 AED | 2.19 AED | 46 AED | $12.50 |
| Minimum Fare | 12 AED | – | – | $3.30 |
Prices may vary slightly depending on route, waiting time, and traffic.
Booking a Taxi in Dubai
There are four main ways to book a taxi:
1. Hail from the Street
You can wave at a cream-colored taxi on the road. This works well in areas like Downtown Dubai, Marina, or near malls.
2. RTA’s S’hail App
The RTA’s S’hail app lets you book taxis and see estimated fares in real time.
3. Call the RTA Hotline
Call 800 9090 to book a taxi directly by phone.
4. Hala via Careem App
Hala connects you to RTA taxis through the Careem app. You can choose the pick-up time, fare type, and even share your trip with friends or family.
E-Hailing Apps in Dubai
Dubai also offers modern e-hailing apps for a smooth and cashless experience. These include:
Careem
- Offers: Hala Taxis, private car rides, and even bikes and food delivery
- Payment: Card, cash, Careem wallet
- Benefit: Choose your car type and driver rating
Uber
- Offers: Premium and standard rides
- Payment: Credit card or app wallet
- Benefit: International travelers may already have the app
Blacklane & Other Premium Services
- Offers: Business class, chauffeur service
- Payment: Card only
- Benefit: Great for airport pickups, special events
Price Comparison: Taxi vs Uber vs Careem
| Route (10 KM) | RTA Taxi | Hala via Careem | UberX | Luxury Limo |
|---|---|---|---|---|
| Dubai Mall to Marina | 35 AED | 35 AED | 40 AED | 80 AED |
| Airport to Downtown | 46 AED | 46 AED | 50 AED | 90 AED |
| Palm Jumeirah to Burj Khalifa | 55 AED | 55 AED | 60 AED | 100 AED |
USD conversion used: 1 AED ≈ 0.27 USD
Taxis for Families and Tourists
- Strollers are allowed, and many drivers help load them.
- Children under 10 must be seated with proper child seats (available upon request with premium taxis).
- Women-only taxis are a safe option for solo female travelers.
- Taxis to Theme Parks: For example, visiting Motiongate Dubai or Dubai Safari Park is easier by taxi when traveling with kids.
Useful Taxi Tips in Dubai
- Always carry small change if paying by cash.
- Ask the driver to use the meter. It’s illegal to negotiate fixed fares.
- Tipping is optional but appreciated. 5 to 10 AED is common.
- If you lose something in a taxi, call 800 9090 with the taxi number.
Safety and Scams: What to Know
Dubai is very safe, and taxi scams are rare. Still, here’s how to stay alert:
- Only use licensed taxis or apps like Careem and Uber
- Don’t accept rides from strangers outside malls or airports
- All drivers must display their RTA license inside the car
For more information, see our guide on Safety and Scams in Dubai.
Taxi vs Public Transport
| Feature | Taxi | Metro | Bus |
|---|---|---|---|
| Comfort | High | Medium | Low |
| Speed | Fast (door-to-door) | Fast during off-peak | Slower |
| Price | Medium-High | Cheap | Very Cheap |
| Suitability | Great for families, luggage, heat | Great for sightseeing | Best for budget travel |
If you plan to explore by metro, read our Dubai Metro Guide.
When to Choose Taxis Over E-Hailing
Choose taxis when:
- You need a quick ride from the airport
- You’re with family and want a known driver
- You don’t want to worry about app setups or payment issues
Choose e-hailing when:
- You want ride flexibility
- You prefer cashless payment
- You’re booking ahead for events like Sunset Yacht Party Dubai
Airport Transfers Using Taxis and Ride-Hailing
Dubai International Airport (DXB) is one of the busiest in the world, and getting out quickly after a long flight is a top priority for travelers.
Best Taxi Options at the Airport
- RTA Airport Taxis are available 24/7 just outside each terminal. They are easy to find and have larger boot space for luggage.
- Flat airport pickup fee applies (25 AED), plus standard per-kilometer charges.
- You can also pre-book premium cars through Careem or Uber if you want a quiet, private ride.
Pro Tip
If you’re traveling as a family or with heavy bags, booking a Limousine Taxi or Uber XL gives you more comfort and space.
Luxury Ride Options for Special Occasions
Not all rides in Dubai are just for point A to point B. Some are about arriving in style.
Top Premium Options:
- Limousine Taxis via RTA – Booked for events, business trips, or VIP pickups
- Uber Black – Premium black cars with leather seats and professional drivers
- Chauffeur Service – Ideal for business travelers or honeymoon couples
Luxury rides are also perfect for reaching destinations like Sky Views Deck Dubai or exclusive restaurants.
Tips for Using Taxis During Peak Hours
Dubai traffic can be heavy during office rush or holiday weekends. Here’s how to avoid delays or high surge pricing:
- Avoid 7 AM – 9 AM and 5 PM – 8 PM on weekdays
- Use Metro + Taxi combo for long routes (e.g., Metro to Downtown, then taxi to hotel)
- Pre-book rides during festivals like Eid or New Year’s Eve
Using Taxis for Day Trips and Excursions
Taxis and ride-hailing apps are not only for city travel. You can also use them to access popular day trip destinations outside central Dubai.
Popular Day Trip Routes by Taxi:
| Destination | Estimated Fare (One Way) | Approx Time |
|---|---|---|
| Hatta | 240 AED | 90 mins |
| Sharjah | 80 AED | 30 mins |
| Al Ain | 290 AED | 100 mins |
It’s best to agree with the driver or book a round-trip via e-hailing if you plan to return the same day.
Night-Time Taxi Tips and Safety
Dubai is a city that stays awake late, and many tourists move around after 10 PM for shows, cruises, or dinner.
What to Know at Night:
- Night fares apply with a slightly higher starting rate
- Taxis are well-lit and continue to operate safely all night
- Ideal transport for night events like Sunset Yacht Parties
Always use the app or hail from official taxi stands at malls and hotels after dark.
How BestDubaiPlaces.com Helps You
We help travelers:
- Compare fares and travel methods
- Choose safe and family-friendly options
- Book luxury services like Private Yacht Charters
- Find fun destinations reachable by taxi like Wild Wadi Waterpark
👉 Need help choosing the best way to move around Dubai? Contact Us for help.
FAQs About Taxis and E-Hailing in Dubai
Is it easy to find a taxi in Dubai?
Yes, taxis are available at most major malls, hotels, and roadsides.
Can I book a Dubai taxi using an app?
Yes, use the Careem app and choose “Hala Taxi.”
Are taxis in Dubai safe?
Yes, they are regulated by RTA and considered very safe.
Is Uber available in Dubai?
Yes, Uber operates in Dubai and offers premium and standard rides.
Can tourists pay by card in taxis?
Yes, all taxis accept credit cards, Apple Pay, and Samsung Pay.
Do taxis charge extra at night?
Yes, there is a small night fare increase (usually 2 AED higher start).
What is the best app for booking rides in Dubai?
Careem is best for local use; Uber is good for international travelers.
Are child seats available in taxis?
Only in premium or pre-booked cars. Request in advance.
Can I tip the driver?
Yes, 5 to 10 AED is normal, though not mandatory.
How do I report lost items in a taxi?
Call RTA at 800 9090 and give the taxi number and time of ride.
